Mom, there is a sign here that says NO SINGING. I put it up myself.
Manager of Visitor and Member Services,
I want to thank you particularly, and one of the guards, for making our visit to the Rock and Roll Hall of Fame and Museum very special.
As I mentioned, we had spent the past two days in Akron, attending my brother's funeral. Needless to say, it had been a terrible week for me and a rough couple days for Jeff.
I cannot express how thrilled Jeff was with his personalized tour and private Sting costume viewing. Afterwards, he said, "You know, they don't do that for everyone."
You really made our visit memorable and special.